Privacy Policy | LpNutriGlow

Introduction

LpNutriGlow (referred to as "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our consultation services.

This policy applies to all users located in Slovakia and throughout the European Union, and we comply with the General Data Protection Regulation (GDPR) and applicable Slovak data protection laws.

Information We Collect

Personal Information

We may collect the following types of personal information:

Name and contact information (email address, phone number, postal address)
Information about your wellness goals and preferences provided during consultations
Communication history with us
Any other information you voluntarily provide

Technical Information

We automatically collect certain technical information when you visit our website:

IP address and browser type
Device information and operating system
Pages visited and time spent on our website
Referral sources

How We Use Your Information

We use your personal information for the following purposes:

To provide educational consultation services
To respond to your inquiries and communicate with you
To improve our services and website functionality
To send you information about our services (with your consent)
To comply with legal obligations
To protect our rights and prevent fraud

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes
Contract: Processing is necessary for the performance of our consultation services
Legal obligation: Processing is necessary for compliance with legal requirements
Legitimate interests: Processing is necessary for our legitimate business interests, provided these do not override your rights

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our website and providing services, under strict confidentiality agreements
Legal Requirements: When required by law, regulation, legal process, or governmental request
Business Transfers: In connection with a merger, acquisition, or sale of business assets
Protection of Rights: To protect our rights, property, or safety, or that of others

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights Under GDPR

As a data subject in the European Union, you have the following rights:

Right to Access: Request access to your personal data
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restriction: Request limitation of processing your data
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to processing of your personal data
Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Please see our Cookie Policy for detailed information about the cookies we use and how to manage your preferences.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal information is processed and stored in Slovakia within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

LpNutriGlow
19 Lesná Street
Humenné 066 01
Slovakia
Phone: +421 57 775 42 80
Email: [email protected]

Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Slovak supervisory authority:

Office for Personal Data Protection of the Slovak Republic
Hraničná 12
820 07 Bratislava 27
Slovakia